Privacy Policy

Last Updated: July 16, 2026

At OGUS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.ogus.ph, make a purchase, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

When you place an order, contact us, or create an account, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Mobile phone number
  • Order history
  • Any information you voluntarily provide when contacting us

Payment Information

Payments are processed securely by our payment providers. OGUS does not store your complete credit card, debit card, or other payment credentials.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Communicate about your orders
  • Respond to customer inquiries
  • Process warranty or return requests
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails or marketing communications if you have opted in

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Understand how visitors use our website
  • Support marketing and advertising efforts

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties that help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and logistics providers
  • Email communication providers
  • Analytics providers
  • Marketing platforms
  • Professional advisers when legally required

These service providers may access personal information only to perform services on our behalf.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no online transmission or storage system can be guaranteed to be completely secure, we strive to use commercially reasonable safeguards to protect your information.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Process warranty claims
  • Comply with tax, accounting, and legal obligations
  • Resolve disputes
  • Enforce our policies

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable laws, including the Philippine Data Privacy Act of 2012, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Delete personal information where legally permitted
  • Withdraw consent for certain processing activities
  • Object to certain uses of your information

To exercise any of these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services. Once you leave our website, this Privacy Policy no longer applies.

We encourage you to review the privacy policies of those third-party websites before providing personal information.

9. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page together with the revised "Last Updated" date.

Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: support@ogus.ph